WordPress Review Plugin - Use Case - How to Import and Manage Reviews From WooCommerce Products


Use Case - How to Import and Manage Reviews From WooCommerce

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Note: this guide requires:

Video Use-Case


Introduction

WordPress Review plugin allows your users to leave reviews and rate posts, pages and products on your site. The plugin is highly customizable and flexible, so you can configure it according to your needs and manage all reviews.

Use Case Front-End

WooCommerce reviews before importing to WordPress Review plugin:

WooCommerce reviews before importing to WordPress Review plugin - Customer Reviews Plugin
WooCommerce reviews before importing to WordPress Review plugin

Reviews under the WooCommerce product after importing them to WordPress Review plugin:

Reviews under the WooCommerce product after importing them to WordPress Review plugin - WordPress Plugin Star Rating for Reviews
Reviews under the WooCommerce product after importing them to WordPress Review plugin

Use Case Assumptions

In this example use case guide, we'll cover how to transfer WooCommerce reviews under the WordPress Review plugin management. We consider that you have already bought the WordPress Review plugin, but not installed it yet. 

It follows:

Installing the Plugin

The process is the same for all CM plugins and add-ons.

CreativeMinds Customer Account Dashboard - Downloads tab
CreativeMinds Customer Account Dashboard
  • Download the plugin from your customer dashboard.
  • Log in to WordPress and navigate to the WordPress Admin  → Plugins settings.
  • Click on Add New.
  • Activate it and add the license.

Learn more: Getting Started - Plugin Overview


WooCommerce Reviews

By default, the plugin WooCommerce allows your users to leave reviews to products. It can be done on the product page under the Review tab. You can see there all reviews related to this product and the form for submitting reviews.

Example of the WooCommerce reviews module - WordPress Testimonials Manager Plugin
Example of the WooCommerce reviews module

It is possible to change this reviews system. It can be done by importing all WooCommerce reviews to the plugin WordPress Review plugin and switching the way of leaving reviews. This way, you will be able to control all reviews on your site in one centralized place.

So, our steps are:

  1. Import WooCommerce reviews.
  2. Disable WooCommerce reviews module.
  3. Enable the reviews module provided by the WordPress Review plugin.

Importing WooCommerce Reviews

First step. Navigate to Admin Dashboard → CM Reviews → Settings → General tab.

Navigation to the plugin settings - Review Plugin for WordPress
Navigation to the plugin settings

Scroll down, locate the option Import WooCommerce reviews and click on it. After clicking OK, you will see the message that the reviews were imported successfully.

Importing WooCommerce reviews - Customer Review Plugin for WordPress
Importing WooCommerce reviews

Managing Reviews

Now when all WooCommerce reviews are imported to the system of WordPress Review plugin, you can manage them by navigating to Admin Dashboard → CM Reviews → All Reviews.

Navigation to the All Reviews dashboard - Product Review WordPress Plugin
Navigation to the All Reviews dashboard

On this page, you can see all reviews - the reviews that were imported from WooCommerce, and the reviews from other posts that were left using the reviews module provided by WordPress Review plugin.

Here you can:

  1. Filter reviews by their status:
    1. Publish
    2. Pending
    3. Hidden
  2. Filter reviews by their rating. 
  3. Sort reviews by the post they belong to.
  4. Sort reviews by the date.
  5. Hide/Publish reviews.
  6. Delete reviews. Note: be careful, as if you delete the review that was imported from WooCommerce, this review cannot be imported again.
Dashboard for managing all reviews - WordPress Testimonials Plugin
Dashboard for managing all reviews

But have a note that managing imported from WooCommerce reviews don't affect on the reviews under the products. So, to manage reviews for products, we need to disable the reviews module provided by WooCommerce, and enable the reviews module provided by WordPress Review plugin.

Disabling WooCommerce Reviews Module

Navigate to Admin Dashboard → WooCommerce → Settings → Products.

WooCommerce Products settings tab - WordPress Rating Plugin
WooCommerce Products settings tab

Scroll down and uncheck the option Enable reviews, then click Save changes.

Disabling WooCommerce reviews module - WordPress Rating Widget
Disabling WooCommerce reviews module

Now the Reviews tab disappeared from the WooCommerce product pages.

WooCommerce product page with disabled reviews module - WordPress Rating System
WooCommerce product page with disabled reviews module

So, it's time to move to the next step.

Enabling Reviews Module Provided by WordPress Review Plugin

Navigate to Admin Dashboard → CM Reviews → Settings

Under the General tab you need to configure two options:

  • Auto add shortcode - Enable this option to automatically add the reviews module to the chosen post types.
  • Choose post types - Here you need to check the option Product (WooCommerce), so the reviews module worked on the WooCommerce product pages.
General plugin settings - Customer Reviews Plugin
General plugin settings

Then click the button Update at the bottom of the page.

'Update' button - WordPress Plugin Star Rating for Reviews
'Update' button

Let's see the result. The product pages now have a new review form, and all reviews and ratings from WooCommerce products were transferred to the WordPress Review plugin and can be managed from there.

WordPress Review plugin form for leaving reviews on the WooCommerce product page - WordPress Testimonials Manager Plugin
WordPress Review plugin form for leaving reviews on the WooCommerce product page

Learn More

The WordPress Review plugin is very flexible and highly customizable, so you can configure it according to your needs. Here are a few guides that will help you to learn more about this plugin:

End Result

Following instructions found in the plugin and guides, you should be able to transfer WooCommerce reviews under the management of the WordPress Review plugin.

Use Case Front-End

WooCommerce reviews before importing to WordPress Review plugin:

WooCommerce reviews before importing to WordPress Review plugin - Review Plugin for WordPress
WooCommerce reviews before importing to WordPress Review plugin

Reviews under the WooCommerce product after importing them to WordPress Review plugin:

Reviews under the WooCommerce product after importing them to WordPress Review plugin - Customer Review Plugin for WordPress
Reviews under the WooCommerce product after importing them to WordPress Review plugin

More information about the WordPress Review Plugin

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