CM Reviews and Ratings - How To - Allow the Admin to Respond to Reviews
Enabling Review Responses
CM Reviews and Ratings allows the admin to respond to reviews. Enabling this feature can be useful to reach out to customers with feedbacks and doubts. Additionally, you can choose the color of the admin's input.
These settings can be found by following the path CM Reviews and Ratings → Reviews → Display the response for the review and The color of the response for the review, as shown:
The following image shows the interface for writing the response: And this shows how the response appears in the website: