WordPress Questions and Answers (CMA) - Theme - Managing User Q&A Ratings


Managing User Q&A Ratings

Back to User Guides

In the plugin settings, you can define whether or not the rating system is enabled for answers. 

The WordPress Questions and Answers also lets you choose whether or not you would like to allow negative ratings

Enabling User Ratings

First, navigate to the Thread tab under plugin settings. 

Thread settings - Discussion Forum Plugin for WordPress
Thread settings

Under the Questions section, you can allow user ratings of posted questions.

Allowing users to set negative ratings - WordPress Question and Answer Plugin
Allowing users to set negative ratings

The admin can also choose if authors are able to mark a question as their "favorite".

Allowing users to mark questions as favorite - WordPress Forum Plugin
Allowing users to mark questions as favorite

Note: Click here to learn how admins can allow authors to select the best answer out of all the responses submitted to their question!

Under the Question Ratings section in Appearance tab in the plugin settings, the admin can determine how the votes will be displayed.  Select from total number of votes on questions or answers, the rating of the best answer, the sum of votes for both questions and answers, or the rating of the question. The admin can also enable an option that will change the display of "0" votes to "No" votes.

Appearance settings - WordPress Discussion Forum
Appearance settings
Questions rating settings - WordPress Q and A Plugin
Questions rating settings

User Experience

After enabling user ratings, users can vote on questions and answers in the forum by clicking on the up or down arrows! Users will then be able to filter results by highest rating. 

Front-end buttons for voting - Discussion Forum Plugin for WordPress
Front-end buttons for voting

Anonymous Voting

You can allow voting by guests by enabling option Allow guests voting under the Thread tab. Protection against multiple votes supports cookie and IP address information.


More information about the WordPress Questions and Answers plugin

Other WordPress products can be found at CreativeMinds WordPress Store

Let us know how we can Improve this Product Documentation Page

To open a Support Ticket visit our support center
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.