WordPress Questions and Answers (CMA) - Settings - Resolve a Question Thread


Resolve a Question Tread

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The WordPress Questions and Answers supports the option for authors of questions to mark a question thread as resolved. The admin can also determine if users can continue to post answers to resolved threads. 

Enable Resolved Threads

To enable this option, navigate to the Admin Dashboard â†’ CM Answers Pro â†’ Settings.

Navigation to the plugin settings - WordPress Question and Answer Plugin
Navigation to the plugin settings

Click on the Thread page.

Thread settings - WordPress Forum Plugin
Thread settings

Under the Questions section, the admin can allow authors to resolve their own question threads.

Allowing question authors to resolve their threads - WordPress Discussion Forum
Allowing question authors to resolve their threads

Under the Answers section, you can disable the option for users to post answers to a resolved thread.

Allowing posting answers to the resolved questions - WordPress Q and A Plugin
Allowing posting answers to the resolved questions

Click here to learn about how admins can also allow authors to delete their own questions.


Resolving questions in the backend

Select Questions from the plugin menu. In the list of questions, hover over the question you would like to mark as resolved. Select Mark as resolved:

Marking the question as resolved on the back-end - Discussion Forum Plugin for WordPress
Marking the question as resolved on the back-end

Resolving questions on the frontend

On the front end, a button will be visible below the question:

Marking the question as resolved on the front-end - WordPress Question and Answer Plugin
Marking the question as resolved on the front-end

More information about the WordPress Questions and Answers plugin

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