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General Support - CM - How to Manage Your CM Downloads (Customer Dashboard)


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Video Tutorial

What is The Customer Dashboard

CreativeMinds's Customer Dashboard hosts a series of important features, such as

  • downloading the latest versions of your products.
  • fetching license keys.
  • generating invoices.

Accessing The Customer Dashboard

  • Access https://www.cminds.com/
  • Head to Account and then Customer Dashboard
  • If you still don't have an account, click Account Registration to create one.


Tabs

When you access the Customer Dashboard, you will find the following tabs: 

  1. Welcome - Provides handy links to the tutorial video and this document.
  2. Offers - Lists all the current promotions.
  3. Licenses - Lists the products you have purchased and their license keys.
  4. Downloads - Lists the products you have purchased and the download link for the latest version.
  5. Purchases - Lists all your purchases, with ID, amount paid and date. You can generate an invoice for each.
  6. Subscriptions - If you have any active subscription (such as for the 99+ WordPress package), it will be listed here.
  7. Helpdesk - Lists all active support tickets and has a handy shortcut for generating new tickets.
  8. Activation - Helps you activating your products in environments without internet connections, such as intranets. Read the specific guide: General Support - Local License Activation.
  9. Profile - Allows you to edit details such as your name, billing address and also reset the account password.


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