Product Questions M2 - Moderating Questions

Moderating Questions

Back to User Guides

The site admin has the capacity to Moderate Questions and answers before they are shown on the front-end of the site. Disabling moderation will make the site more autonomous and mean it has more content and interaction happening more quickly, enabling it will mean inappropriate or nonsense content is less likely to end up being displayed.

Enabling / Disabling question moderation

On the Admin Dashboard navigate to Stores → Configuration → Marketplace QA → Configuration

Then in the General section locate the option labeled Admin Approval Required.

Set this to Yes to enable Question Moderation or No to disable it. 

Click Save Config in the top right of the screen to save the changes.

Now with Approval Required set to yes when a question is asked by a customer asks a question and a Vendor answers it the status will be set to Pending until it is approved by the Administrator.

Get more information about the Product Questions Extension for Magento®2.

Find other Magento products at the CreativeMinds Magento Store.

Let us know how we can Improve this Product Documentation Page.

To open a Support Ticket visit our support center.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.