WordPress File Manager Plugin (CMDM) - Moderation - Auto Approve Support Requests



Moderation - Auto Approve Support Request

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To configure this feature of the WordPress File Manager plugin, navigate to the Admin Dashboard  CM Downloads  Settings.

In the Access tab of the plugin settings.

Navigation to the plugin settings - File Download Plugin
Navigation to the plugin settings

Under the Access and Moderation tab → Support forum settings, you can allow the admin to define whether or not all support questions are to be auto-approved or whether they will require admin approval before showing up in the download page support area. 

Additionally, the admin can choose to auto-approve support thread posts from specific users by listing the users which are approved automatically without moderation. 

Enabling auto-approving new support requests - WordPress Document Management
Enabling auto-approving new support requests

If support Questions / Comments are not auto-approved by default, the admin or editor can moderate them by going into the WordPress Comments area found in the admin control panel.

Example of the comment waiting for approve - File Manager WordPress
Example of the comment waiting for approve

More information about the WordPress File Manager Plugin

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