Appointment Booking Calendar - Appointments - Canceling an Appointment as User

Canceling an Appointment

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What is This Feature

The Appointment Booking Calendar plugin includes the ability for users cancel an appointment.

Process

The process is:

1. User makes an appointment and receives a confirmation email with a link to the discussion form

2. In the discussion form, the user clicks the Cancel Booking button

   

3. User receives an email to confirmation cancellation. On it, there is a cancel link

   

4. User follows the cancel link and confirms cancellation

   

5. Both user and admin receive an email confirming the booking was canceled

   

Settings

Email Template

There are two email templates related to canceling the booking:

• After User Have Canceled The Booking - User Notification
• Discussion User Canceled the Booking - User Notification
• Discussion User Canceled the Booking - Admin Notification (note: this email template was introduced in version 2.4.7)

Learn more: Appointment Booking Calendar - Appointments - Email Notifications To User and Admin

Label

It's possible to change the button label from the Label settings. Learn more about labels: Appointment Booking Calendar - Settings - Labels (Changing The Front-End Text)

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