CM Curated RSS Aggregator (CMCRA) - TroubleShooting

Troubleshooting

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If you don't manage to get the feed to display as expected, please follow these troubleshooting suggestions.

Common Solution: Manually Processing

You can force WordPress to process a category. To do so, go to Curated RSS Aggregator → Options → Plugin Diagnostics. From there, select the category and click Process.

Problem: There are no RSS Links in category

• Wait a couple of minutes if the category was just added
• Check if Feed URL is a valid feed. Use https://validator.w3.org/feed/ to validate the feed
• Verify if the feed items meet match and exclusion keywords requirements
• Verify that in the feed there are items that are newer than the feed entries presentation duration
• Make sure your license is active
• If you are using FeedBurner links, make sure the plugin is at least in version 1.1.8.

Problem: Some RSS Links are missing

• Check your match and exclusion keywords
• Check feed entries presentation duration (overdue items are skipped)

Problem: The Shortcode is displaying a red error

• Use [cm_rss_aggregator] without any parameters to check if the plugin is working
• Read shortcodes help section in plugin options to customize shortcodes
• Make sure your license is active

Problem: The Shortcode is not displaying some categories

• Categories with no RSS Links are always hidden (there is no error)
• Check if shortcode parameters allow category (details in shortcodes help section in plugin options) 
• Make sure you are using category slug and not the category name 

Problem: No Image is Shown

Please read the dedicated guide  Troubleshooting - No Image Is Shown.

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