WordPress FAQ Plugin (CMFAQ) - Free Version Tutorial


Free Version Tutorial

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WordPress FAQ Plugin Pro

Learn more about the Pro version of the WordPress FAQ plugin.

This article covers only features present in the free version of the WordPress FAQ plugin. It shows you how to create a FAQ page.

Example

There are three main page types within the plugin:

  1. FAQ Directory
  2. Category Page
  3. Question Page
FAQ index page - FAQ Plugin WordPress
FAQ index page

Category Page

Category page - Best FAQ Plugin WordPress
Category page

Question Page

Question page - WordPress FAQ Plugin With Search Bar
Question page

Table of Contents

  1. Installation guide
  2. Using the Plugin - Overview
  3. Settings
    1. General
    2. Labels
    3. Appearance
  4. Why Upgrade to Pro - Differences Between Free and Pro

Installation guide

Here are the steps needed to install the plugin:

  1. Download - To manually install the plugin, you must first download it from WordPress.org to your computer.
  2. Navigate to the Plugins tab in the WordPress Admin Panel to install the plugin.
Installing the plugin - FAQ Search WordPress Plugin
Installing the plugin
  1. Activate the plugin. 

TIP: Register for Benefits

If you like, you can register your plugin to receive information about updates and our latest offers. You can complete your registration at any time. 

If you don’t want to register right away, you can select the Skip button.

Registering the plugin copy - WP Responsive FAQ With Category Plugin
Registering the plugin copy

Setup Wizard

Once you install and activate the plugin, you will see a setup wizard. It will help you to configure the basic settings step by step - just follow the instructions. Optionally, you can skip it.

Setup wizard - Q&A WordPress Plugin
Setup wizard

Using the Free Plugin - Overview

TIP: Automatic Index Page

The plugin automatically creates the Directory page with all questions. You can find a handy link shortcut on the top of the Plugins Options tab.

FAQ index page link - Frequently Asked Questions Plugin WordPress
FAQ index page link

Questions and Categories

Every question can have one main category and any number of additional categories. 

You can manage categories from Admin Dashboard → CM FAQ â†’ Categories.

Navigation to the categories dashboard - WordPress FAQ Schema Plugin
Navigation to the categories dashboard

On the left there's a form for adding new category, and on the right side - a table where you can manage created categories.

Managing categories - Accordion FAQ WordPress Plugin
Managing categories

Admin - Adding and Managing FAQs

You can add and manage FAQs from the back-end. Head to Admin Dashboard → CM FAQ â†’ Questions or Add New Question.

Navigation to the Questions page - WordPress Searchable FAQ Plugin
Navigation to the Questions page

Here you can add, edit or delete all you FAQ questions.

Managing questions - WordPress Plugin for Expanding FAQ
Managing questions

What Does It Look Like to Add a FAQ?

You can add and edit FAQs from the back-end. The fields are simple:

Form for creating and editing questions - FAQ Plugin WordPress
Form for creating and editing questions
  1. FAQ Content
  2. Category selection - You can apply many categories.

Settings

To configure the plugin settings, navigate to Admin Dashboard → CM FAQ â†’ Options.

Navigation to the plugin settings - Best FAQ Plugin WordPress
Navigation to the plugin settings

Besides the options that you can use, the plugin also showcases the options that are available in the Pro version only. You can show or hide Pro options by clicking the relevant button at the top right:

Hiding Pro options - WordPress FAQ Plugin With Search Bar
Hiding Pro options

Let's consider a few tabs with available settings.

General

The options in the General tab are:

General settings - FAQ Search WordPress Plugin
General settings
  • Default CM FAQ Page - Here you can redefine the index page of your FAQ section.
  • CM FAQ questions slug - Set the slug for FAQ questions.
Example of the question slug - WP Responsive FAQ With Category Plugin
Example of the question slug
  • CM FAQ categories slug - Set the slug for FAQ categories.
Example of the FAQ category slug - Q&A WordPress Plugin
Example of the FAQ category slug
  • Front questions limit - On the main FAQ directory: How many questions are shown under each category. Example of limiting 2 questions per category:
Limiting amount of questions on the main page - Frequently Asked Questions Plugin WordPress
Limiting amount of questions on the main page
  • Answer word limit - On the category page: How many words appear on each answer
Limiting the answer preview length - WordPress FAQ Schema Plugin
Limiting the answer preview length
  • Breadcrumb home label - The text of the link that directs to the main FAQ directory. The default is "Home".
Breadcrumb home label - Accordion FAQ WordPress Plugin
Breadcrumb home label
  • Show search bar - Shows the search bar inside FAQ pages.
Search bar - WordPress Searchable FAQ Plugin
Search bar
  • Display "Setup Wizard" in plugin menu - Disable this option if you want to remove the Setup Wizard from the plugin menu.

Labels

You can change or translate to another language a few front-end labels related to the FAQ section:

Labels settings - WordPress Plugin for Expanding FAQ
Labels settings

Appearance

Here you can change color and font sizes for categories titles, question links and 'show more' links:

Appearance settings - FAQ Plugin WordPress
Appearance settings

Example:

Changing the appearance - Best FAQ Plugin WordPress
Changing the appearance

Why Upgrade to Pro - Differences Between Free and Pro

WordPress FAQ Plugin Pro

Learn more about the Pro version of the WordPress FAQ plugin.

Free Edition Pro Edition
Add unlimited number of questions Add unlimited number of questions
Each question has unique page Each question has unique page
Single list divided into categories Any number of FAQ pages, lists, and categories
Standard display Standard or accordion display
Search bar Search bar and search widget
Limited customization Customize visual, including colors and font size
- Search autosuggest
- Voting support
- Tags cloud support
- Integrates with add-on for community submissions
- Import and export all questions via CSV
- Reports and statistics support
Interface in English Translate the plugin with customizable labels
No support Plugin can be used forever; one year support and updates

More information about the WordPress FAQ Plugin

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