CM Expert Directory Payments (CMED Add-On) - How To - Renew an Expert Listing (Admin and User View)

Renewing an Expert Listing

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The option for Renewing an Expert Listing is designed to require from the expert owners to pay for their experts to remain in your Index.

Currently, the recurring payments are not supported, so each owner will get an e-mail reminder about the payment.


To set options for Renewing an Expert Listing navigate to the Admin Dashboard → CM Expert Directory → Settings.

Click on the  Payments tab.

Here you can edit certain features, including those related to allow payments for renewing listings.

In this section, admin can enable or disable requiring payments for listing renewals. If this feature is enabled, users must pay in order for their listing to remain visible to the public in the directory.

If this feature is enabled, admins have to create a product in EDD / WooCommerce to allow the payment. In this settings section, admin can add the name and price of the payment or select an existing product. The example below uses EDD:

Admin can add the amount of time a listing is active before it must be renewed (defaults to 365 days).  

Email Notification

There is also an option to notify experts via email when renewal is required and the ability to customize when this notification is sent in terms of some days (defaults to 7) before a listing expires and it's either completely or partially hidden. Starting from version 1.1.0, you can enable or disable this setting by checking or unchecking the relevant box.

Admin can customize renewal notification email subject and content using placeholders like {expert_name}, {purchase_link}, {activation_page}.

They can also customize the payment confirmation email  subject and content using placeholders {expert_name}, {code}, {activation_link}.

Expert owners will have to click on the activation link sent in the e-mail in order to renew the listing after paying.

Renewing an Expert

After making the payment, the user receives a link to re-activate the listing or a unique activation code to paste on the expert activation page. 

This email is similar to the one for  Suggesting an Expert. It includes a link to make a purchase. After clicking on the link users will be automatically redirected to the checkout (screenshot below)

The emails corresponding to payment requests and activation can be edited in the  Renew a Listing Settings

This payment keeps an expert listing from expiring if this option is enabled in the  Payments settings. 

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