CM Answers Experts (CMA) - Statistics

Statistics

Note: The feature described in this guide was introduced in version 2.1.5.

The add-on provides a Statistics feature that allows to track open and closed (resolved) questions.

This statistics is available on the back-end for admins, and on the front-end for experts.

Admin Statistics On the Back-end

To find it, navigate to Admin Dashboard → CM Answers Pro → Statistics.

The admin can see there the statistic about Opened and Closed questions - in total and per each expert. The admin can also filter the results using relevant settings.

Expert Statistics On the Front-end

To enable the statistics for experts, navigate to Admin Dashboard → CM Answers Pro → Settings → Experts Addon → General section.

Find and enable the option Show experts statistics on the frontend, then save the changes.

Now, when the expert visits his dashboard, he can see a new tab My Statistics. Here the expert can see how many questions are still Opened for him, and how many are Closed (marked as "Resolved"). The expert can also filter his statistics using the relevant settings.

Dashboard for expert - My Statistics tab - WordPress Discussion Forum


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