General Support - WordPress - Creating a Temporary Admin User

Creating a Temporary Admin User For Support On Your WordPress Site

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In order to provide a high quality support service, sometimes we need to get an access to your site, so we could help you to solve some problems and issues that may appear during using our plugins.

It is not necessary to provide your own admin's login and password, you can just create a temporary admin user for it.

It is very easy to do. 

Creating New User

Navigate to Admin Dashboard → Users → Add New.

In the displayed form Add New User there is no need to fill all fields, it's just enough to do the following:

1. Username - Write a username. It can be Cminds for example.
2. Email - Write here an email. You can write here our email info@cminds.com. 
3. Role - Choose the user role Administrator.

Next step - you need to copy generated password. Then send us in email a username and generated password.

Then don't forget to click the button Add New User to create a user.

Removing the User

When we provided all needed support help, you can delete this user.

To do this, navigate again to Admin Dashboard → Users → Add New.

Find the user that you created in previous step, hover on it and click Delete.

There will appear a message where you need to click the button Confirm Deletion.

That was final step. As you can see, it's very simple and easy to create a temporary user!

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