CM Tooltip (CMTG) - Troubleshooting - Tooltip Gets Stuck And Won't Close
Troubleshooting - Tooltip Gets Stuck And Won't Close
What is This Problem
If your tooltips are getting stuck and won't disappear automatically after some time, this is likely due to misconfiguration.
Below are three settings that should solve the issue
Head to Admin Dashboard → CM Tooltip Glossary → Settings → Tooltip tab.
1) Tooltip positioning
Make sure both boxes have positive values:
2) Is Clickable
Make sure the Is clickable? checkbox is selected:
3) Tooltip - Animation
Check if there are animations for the tooltip. If there are, set the animation times a value higher than 0 (and not 0).
If at least one of the values is 0, set the animation to No animation.