WP Popup Plugin (CMP) - TroubleShooting

Troubleshooting Popups

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This is a general troubleshooting guide relevant for both the WP Popup Plugin and to the WordPress Disclaimer Plugin.

Finding JavaScript Errors

If your site contains JS errors, the popup may not appear as it should.

Firefox

To fix this problem, use your web console in Firefox, where you can right-click and choose “inspect element”.

When the console opens, select the Web Console and under JS you will see what JS errors you have. These need to be fixed before the Tooltip will work.

Fixing JS errors interrupting with the Tooltip Glossary plugin on the Firefox console
Fixing JS errors interrupting with the Tooltip Glossary plugin on the Firefox console

Chrome

To see the JS error console in the Chrome press the CTRL + SHIFT+ C key combination while on the page and the Developers console should show up.


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