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CM Product Directory Community (CMPDC) - Product Claim Functionality


Product Claim Functionality

Back to User Guides

Navigate to the Admin Dashboard → CM Product Directory → Settings.

Click on the Product Community tab.

Scroll down to the Product Claim Settings section.

  • Claims management - Check the box to allowing products to be claimed by site users. if this is checked than users can claims existing product pages which have not been claimed yet. Once claimed an email will be sent to the admin which can accept or reject the claim.
  • Login form on product page - Checking this option enables the ability to log in on the product page.
  • Require captcha for claims - Check the box to add captcha to secure product claiming form.
  • Allow multiple pending claims for one product - Check the box to allow multiple claims by one product. it is advised not to allow multiple claims to prevent human bots.

Product Claiming Process

What The User Does (Front-End)

First, user has to ope Product Page, toggle Claiming form and send his name and e-mail address to admin.

What The Admin Does (Back-End)

Then, on the Product Edit page, the admin can select one of the users (who sends theirs e-mails) and update post. Here admin can also clear whole claimers list.

After updating a product, the user is assigned to it. 
The admin can now send the login and password to so the user can edit information. The admin can also update both login and password at any time.

After user gets an e-mail with credentials, he can login on the Product Page by new form and edit Product.


How The Admin Manages Claims

From the WordPress dashboard navigate to  CM Product Directory Pro → Settings → Claim Requests.

From here, the admin has an overview of all claim requests.

For each, the admin can accept, reject and delete the request. Finally, it's possible to resend the claim confirmation email.


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