Multi-Vendor Marketplace - Managing Orders (Supplier Side)
Managing Orders (Supplier Side)
To access and manage orders, suppliers can easily navigate to Orders on the Supplier Dashboard.
The detailed view of an order contains the customer address and lists of ordered items.
For more details on the Orders list, please read Multi-Vendor Marketplace - Order List (Supplier Side) article.
When a shipment for all items of an specific order has been created, the order status is shown as Complete and shipment information can be easily accessed under the Shipment tab inside Order view.
Please read Multi-Vendor Marketplace - General Configuration for further details on how to set order views and status for suppliers.
In the Shipment View page it is also possible to print the label for that shipment.
Creating a Shipment (Supplier Side)
In order to create a shipment for an order, the supplier can simply click on the "Ship" button next to the order on his or her Orders List.
On the Shipment form, the supplier can define the tracking title and tracking number for the shipment, and also choose to notify the customer or not.
If the order contains more than one product, the supplier can define which products and how many products will be shipped.
The same shipment form can be reached when creating it from the Order view, under the tab ' Shipment'. Please note that you cannot 'Create' a shipment for orders that are already Complete. Check the status of the order you are viewing if this action does not appear.
Vendor notifications for Admin
The supplier can choose whether or not to send notifications to the Admin when their products are ordered from the store. From the Supplier Panel navigate to Settings → Notifications.