CM Reviews and Ratings - How To - Manage Reviews and Ratings (Edit, Delete, Hide, Publish and Approve)

Managing Post Reviews and Ratings »

For every post type that you have enabled the CM Reviews functionality for (set under the General Settings tab), a Reviews Metabox will show up inside the edit page for these posts in the Admin back-end of your Wordpress site.

You can manage reviews and ratings for a certain post by accessing the post itself from the Admin dashboard. Navigate to the post which you wish to manage reviews for, and scroll down to find the Manage Reviews box.

Manage Post Reviews (metabox)

The Manage Reviews metabox is where you can manage reviews submitted for the post/page you currently have opened.

Disable Reviews / Ratings for Post

You also have the option to disable reviews for a single post by clicking the option " Disable reviews/ratings for current post" found at the top of this section, as seen below:

Reviews

In the Reviews table, you will find all the reviews submitted for the post. Here you can delete, edit, hide, publish and accept reviews. Below is a detailed description of each column:


Ratings will be color-coded from low (red), medium (orange) to high (green), as shown below:


The Author column will show the user name, e-mail, and the IP address of the user who submitted the review:


The Status column shows the review's current status. There are 3 statuses: Published, Hidden and Pending.

A published review is visible on the front-end, a hidden review is not, and a pending review awaits an Administrator's approval to publish it on the front-end. (Once "accepted", the review's status will be updated to Published.) The Administrator has full control over what reviews to show on the front-end.


The Review Content column is where you can edit a review's content (title and description text). To save any changes, hit the "Update" button at the right side of the review.


The Date column is where the date and time stamp for when the review was submitted will show.


And at the bottom, you will find an " Add New Review" form which you can use to add a new review and rating for the current post. The Author field in this form is customizable if you don't want to use your user account details when creating the review.


We hope that you have found this guide helpful, and should you have any questions, please don't hesitate to contact us.



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