CM Pop-Up Banners (CMPUB) - TroubleShooting

TroubleShooting PoPUP

This is a general troubleshooting guide relevant for both the PopUp Banners plugin and to the Welcome and Disclaimer plugin

Finding JavaScript Errors

If your site contains JS errors, the popup may not appear as it should.

Firefox

To fix this problem, use your web console in FireFox, where you can right-click and choose “inspect element”.

When the console opens, select the Web Console and under JS you will see what JS errors you have. These need to be fixed before the Tooltip will work.

fixing JS errors interrupting with the CM tooltip glossary plugin on the firefox console

Chrome

To see the JS error console in the Chrome press the CTRL + SHIFT+ C key combination while on the page and the Developers console should show up.


More information about the CM Pop-Up Banners & Disclaimer WordPress  Plugin

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