Multi Vendor Magento 2 - Managing Orders (Supplier Side)


Managing Orders (Supplier Side)

To access and manage orders navigate to Orders on the Supplier Dashboard.

The detailed view of an order contains the customer address and lists of ordered items. This can be accessed by clicking on "View" on the right of a chosen order.

For more details on the Orders list, please read  Multi Vendor Magento 2 - Order List (Supplier Side) article.

When shipment for all items of an specific order has been created, the order status is shown as Complete and shipment information can be accessed under the "Shipment" tab inside Order view. 

Please read  Multi-Vendor Magento 2 - General Configuration for further details on how to configure order views and statuses for suppliers.

In the Shipment View page is also possible to print the label for that shipment.


Creating Shipment (Supplier Side)

To quickly create a shipment for an order, click on the "Ship" button next to the order on his or her Orders List. 

On the Shipment form, the tracking title and tracking number can be defined, whether or not to send a notification to the customer can be set here by checking the box on the bottom left of the form.

If the order contains more than one product, the supplier can define which products and how many products will be shipped.

The same shipment form can be reached when creating it from the Order view, under the "Shipment" tab.


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